It's time to update your in-store apps to RetailOS
We’re moving you to Storeplay's new RetailOS, our upgraded operating system designed for modern, multi-site retail. Everything you use today, now unified into one smarter, reliable system.
A unified platform
Storeplay's RetailOS centralises your in-store media into a single platform:
- One easy system to manage schedules and devices
- Improved reliability across your store network
- A cleaner foundation for future enhancements
Future proofing tomorrow
Technology is moving fast and we have exciting plans for the future of the retail experience. This upgrade gives you:
- Faster, simpler control across all locations
- Improved platform stability
- Reduced operational overhead
- Real-time scheduling and remote update
- A simpler platform today, and a smoother path for innovation ahead
We've made it easy
You'll receive an email advising of your specific upgrade window.
- Your Storeplay login credentials remain unchanged.
- Each store simply needs to download a new app and login. Easy!
Get excited!
Once your stores have logged into their apps:
- You’ll be fully live on Storeplay's RetailOS
- No reconfiguration is required
- We’ll begin rolling out new features over time
What You Need To Stores Need To Do?
Download the Storeplay Radio (RetailOS) App
Head to the App Store or Google Play and download the app available for both iOS and Android, mobile and app. Search "Storeplay Radio (RetailOS)".
Log In
Log in with your credentials when prompted. Select your store location from the drop down, and allow access to location services when prompted.
Start Playing!
Select your playlist, and away you go!
Detailed step by step is available here.
FAQs
No. The upgrade is designed to be low-touch and simply requires the store to download their new Storeplay Radio (RetailOS) app.
No. Music will continue playing, with a short period until the "play" button is pressed on the new app after log in.
Yes. Your store will need to download the new app through the App Store or Google Play, depending on their device type.
App Store - Download here
Google Play - Download here
Yes. Storeplay OS is the platform we’re building on going forward.
Reach out to the support team or your Client Success Account Manager
Not at all. Our new RetailOS platform upgrades the technology that you currently run on, giving you flexibility to manage your entire in-store experience through one single interface. We're the same team, and same friendly faces you already interact with. We've just been working on innovation in our backend, with a beautiful new interface at your end!